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Thebabeca |
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| Member since: | Nov 13, 2011 | ||
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ABOUT ME |
thebabeca's FEED
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thebabeca commented on the review
"Terrible customer service".
186 days ago  We totally agree...please read: This morning (Nov 13/11) my daughter and I had an appointment at 11am to have our hair cut and highlighted. The package we had was a Groupon gift certificate…We found the ladies to be extremely rude with absolutely no customer service skills.
When we arrived we noticed they were not keen or happy to see us and we were guessing that it had something to do with the Groupon gift certificate and therefore they were arguing amongst each other as who was going to help us. Once we were in the chair I asked the hairdresser if I could also have a root touch up and she said it didn’t come with the Groupon certificate, I said yes, I was planning to pay extra…I asked how much was it for the root touch up and she quoted me $79.95. I thought that was a bit steep for a root touch up so I asked how much was it to have my the full head and she said it would be around $90 dollars. I know for a fact that other salons don’t charge such high prices. It was clear that she was not motivated to do my hair and I was afraid that if we continued she would do a horrible job on my hair therefore I said I would come back another day. I was not happy with the high prices she was quoting me and her customer service, her face showed her displeasure and not once did she smile or attempt to be nice. She was relieved that I said I would come back at another time.
My adult daughter hairdresser…told her that the foils would do nothing to her hair because her hair was thick and suggested her hair would turn green because over 2 years ago she had bleached highlights professionally done but had grown out. The hairdresser showed her ¼” strands and said this is the area a foil covers. My daughter was very disappointed at the service and the way she was treated. It was clear that this hairdresser was doing her best to discourage her from having her hair done and was happy that she was able to talk my daughter out of having her hair done today.
When I got home I called two different Magicuts and asked about the price to have root touch up and full colour and was quoted $41.95 for root touchup and full color was 56.95.
I have had my hair done in the past by Magicut and have been satisfied by the service but the service provide by the Magicut at 9855 Austin Rd, Burnaby, B.C. (in Lougheed Mall) was our worst experience ever and we will never step foot in that location again.
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thebabeca commented on the review
"Terrible customer service".
186 days ago We totally agree...please read: This morning (Nov 13/11) my daughter and I had an appointment at 11am to have our hair cut and highlighted. The package we had was a Groupon gift certificate…We found the ladies to be extremely rude with absolutely no customer service skills.
When we arrived we noticed they were not keen or happy to see us and we were guessing that it had something to do with the Groupon gift certificate and therefore they were arguing amongst each other as who was going to help us. Once we were in the chair I asked the hairdresser if I could also have a root touch up and she said it didn’t come with the Groupon certificate, I said yes, I was planning to pay extra…I asked how much was it for the root touch up and she quoted me $79.95. I thought that was a bit steep for a root touch up so I asked how much was it to have my the full head and she said it would be around $90 dollars. I know for a fact that other salons don’t charge such high prices. It was clear that she was not motivated to do my hair and I was afraid that if we continued she would do a horrible job on my hair therefore I said I would come back another day. I was not happy with the high prices she was quoting me and her customer service, her face showed her displeasure and not once did she smile or attempt to be nice. She was relieved that I said I would come back at another time.
My adult daughter hairdresser…told her that the foils would do nothing to her hair because her hair was thick and suggested her hair would turn green because over 2 years ago she had bleached highlights professionally done but had grown out. The hairdresser showed her ¼” strands and said this is the area a foil covers. My daughter was very disappointed at the service and the way she was treated. It was clear that this hairdresser was doing her best to discourage her from having her hair done and was happy that she was able to talk my daughter out of having her hair done today.
When I got home I called two different Magicuts and asked about the price to have root touch up and full colour and was quoted $41.95 for root touchup and full color was 56.95.
I have had my hair done in the past by Magicut and have been satisfied by the service but the service provide by the Magicut at 9855 Austin Rd, Burnaby, B.C. (in Lougheed Mall) was our worst experience ever and we will never step foot in that location again.
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thebabeca commented on the review
"Terrible customer service".
186 days ago We totally agree...please read: This morning (Nov 13/11) my daughter and I had an appointment at 11am to have our hair cut and highlighted. The package we had was a Groupon gift certificate…We found the ladies to be extremely rude with absolutely no customer service skills.
When we arrived we noticed they were not keen or happy to see us and we were guessing that it had something to do with the Groupon gift certificate and therefore they were arguing amongst each other as who was going to help us. Once we were in the chair I asked the hairdresser if I could also have a root touch up and she said it didn’t come with the Groupon certificate, I said yes, I was planning to pay extra…I asked how much was it for the root touch up and she quoted me $79.95. I thought that was a bit steep for a root touch up so I asked how much was it to have my the full head and she said it would be around $90 dollars. I know for a fact that other salons don’t charge such high prices. It was clear that she was not motivated to do my hair and I was afraid that if we continued she would do a horrible job on my hair therefore I said I would come back another day. I was not happy with the high prices she was quoting me and her customer service, her face showed her displeasure and not once did she smile or attempt to be nice. She was relieved that I said I would come back at another time.
My adult daughter hairdresser…told her that the foils would do nothing to her hair because her hair was thick and suggested her hair would turn green because over 2 years ago she had bleached highlights professionally done but had grown out. The hairdresser showed her ¼” strands and said this is the area a foil covers. My daughter was very disappointed at the service and the way she was treated. It was clear that this hairdresser was doing her best to discourage her from having her hair done and was happy that she was able to talk my daughter out of having her hair done today.
When I got home I called two different Magicuts and asked about the price to have root touch up and full colour and was quoted $41.95 for root touchup and full color was 56.95.
I have had my hair done in the past by Magicut and have been satisfied by the service but the service provide by the Magicut at 9855 Austin Rd, Burnaby, B.C. (in Lougheed Mall) was our worst experience ever and we will never step foot in that location again.
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thebabeca commented on the review
"Terrible customer service".
186 days ago We totally agree...please read: This morning (Nov 13/11) my daughter and I had an appointment at 11am to have our hair cut and highlighted. The package we had was a Groupon gift certificate…We found the ladies to be extremely rude with absolutely no customer service skills.
When we arrived we noticed they were not keen or happy to see us and we were guessing that it had something to do with the Groupon gift certificate and therefore they were arguing amongst each other as who was going to help us. Once we were in the chair I asked the hairdresser if I could also have a root touch up and she said it didn’t come with the Groupon certificate, I said yes, I was planning to pay extra…I asked how much was it for the root touch up and she quoted me $79.95. I thought that was a bit steep for a root touch up so I asked how much was it to have my the full head and she said it would be around $90 dollars. I know for a fact that other salons don’t charge such high prices. It was clear that she was not motivated to do my hair and I was afraid that if we continued she would do a horrible job on my hair therefore I said I would come back another day. I was not happy with the high prices she was quoting me and her customer service, her face showed her displeasure and not once did she smile or attempt to be nice. She was relieved that I said I would come back at another time.
My adult daughter hairdresser…told her that the foils would do nothing to her hair because her hair was thick and suggested her hair would turn green because over 2 years ago she had bleached highlights professionally done but had grown out. The hairdresser showed her ¼” strands and said this is the area a foil covers. My daughter was very disappointed at the service and the way she was treated. It was clear that this hairdresser was doing her best to discourage her from having her hair done and was happy that she was able to talk my daughter out of having her hair done today.
When I got home I called two different Magicuts and asked about the price to have root touch up and full colour and was quoted $41.95 for root touchup and full color was 56.95.
I have had my hair done in the past by Magicut and have been satisfied by the service but the service provide by the Magicut at 9855 Austin Rd, Burnaby, B.C. (in Lougheed Mall) was our worst experience ever and we will never step foot in that location again.
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thebabeca commented on the review
"Terrible customer service".
186 days ago We totally agree...please read: This morning (Nov 13/11) my daughter and I had an appointment at 11am to have our hair cut and highlighted. The package we had was a Groupon gift certificate…We found the ladies to be extremely rude with absolutely no customer service skills.
When we arrived we noticed they were not keen or happy to see us and we were guessing that it had something to do with the Groupon gift certificate and therefore they were arguing amongst each other as who was going to help us. Once we were in the chair I asked the hairdresser if I could also have a root touch up and she said it didn’t come with the Groupon certificate, I said yes, I was planning to pay extra…I asked how much was it for the root touch up and she quoted me $79.95. I thought that was a bit steep for a root touch up so I asked how much was it to have my the full head and she said it would be around $90 dollars. I know for a fact that other salons don’t charge such high prices. It was clear that she was not motivated to do my hair and I was afraid that if we continued she would do a horrible job on my hair therefore I said I would come back another day. I was not happy with the high prices she was quoting me and her customer service, her face showed her displeasure and not once did she smile or attempt to be nice. She was relieved that I said I would come back at another time.
My adult daughter hairdresser…told her that the foils would do nothing to her hair because her hair was thick and suggested her hair would turn green because over 2 years ago she had bleached highlights professionally done but had grown out. The hairdresser showed her ¼” strands and said this is the area a foil covers. My daughter was very disappointed at the service and the way she was treated. It was clear that this hairdresser was doing her best to discourage her from having her hair done and was happy that she was able to talk my daughter out of having her hair done today.
When I got home I called two different Magicuts and asked about the price to have root touch up and full colour and was quoted $41.95 for root touchup and full color was 56.95.
I have had my hair done in the past by Magicut and have been satisfied by the service but the service provide by the Magicut at 9855 Austin Rd, Burnaby, B.C. (in Lougheed Mall) was our worst experience ever and we will never step foot in that location again.
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thebabeca commented on the review
"Terrible customer service".
186 days ago We totally agree...please read: This morning (Nov 13/11) my daughter and I had an appointment at 11am to have our hair cut and highlighted. The package we had was a Groupon gift certificate…We found the ladies to be extremely rude with absolutely no customer service skills.
When we arrived we noticed they were not keen or happy to see us and we were guessing that it had something to do with the Groupon gift certificate and therefore they were arguing amongst each other as who was going to help us. Once we were in the chair I asked the hairdresser if I could also have a root touch up and she said it didn’t come with the Groupon certificate, I said yes, I was planning to pay extra…I asked how much was it for the root touch up and she quoted me $79.95. I thought that was a bit steep for a root touch up so I asked how much was it to have my the full head and she said it would be around $90 dollars. I know for a fact that other salons don’t charge such high prices. It was clear that she was not motivated to do my hair and I was afraid that if we continued she would do a horrible job on my hair therefore I said I would come back another day. I was not happy with the high prices she was quoting me and her customer service, her face showed her displeasure and not once did she smile or attempt to be nice. She was relieved that I said I would come back at another time.
My adult daughter hairdresser…told her that the foils would do nothing to her hair because her hair was thick and suggested her hair would turn green because over 2 years ago she had bleached highlights professionally done but had grown out. The hairdresser showed her ¼” strands and said this is the area a foil covers. My daughter was very disappointed at the service and the way she was treated. It was clear that this hairdresser was doing her best to discourage her from having her hair done and was happy that she was able to talk my daughter out of having her hair done today.
When I got home I called two different Magicuts and asked about the price to have root touch up and full colour and was quoted $41.95 for root touchup and full color was 56.95.
I have had my hair done in the past by Magicut and have been satisfied by the service but the service provide by the Magicut at 9855 Austin Rd, Burnaby, B.C. (in Lougheed Mall) was our worst experience ever and we will never step foot in that location again.
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thebabeca commented on the review
"Terrible customer service".
186 days ago We totally agree...please read: This morning (Nov 13/11) my daughter and I had an appointment at 11am to have our hair cut and highlighted. The package we had was a Groupon gift certificate…We found the ladies to be extremely rude with absolutely no customer service skills.
When we arrived we noticed they were not keen or happy to see us and we were guessing that it had something to do with the Groupon gift certificate and therefore they were arguing amongst each other as who was going to help us. Once we were in the chair I asked the hairdresser if I could also have a root touch up and she said it didn’t come with the Groupon certificate, I said yes, I was planning to pay extra…I asked how much was it for the root touch up and she quoted me $79.95. I thought that was a bit steep for a root touch up so I asked how much was it to have my the full head and she said it would be around $90 dollars. I know for a fact that other salons don’t charge such high prices. It was clear that she was not motivated to do my hair and I was afraid that if we continued she would do a horrible job on my hair therefore I said I would come back another day. I was not happy with the high prices she was quoting me and her customer service, her face showed her displeasure and not once did she smile or attempt to be nice. She was relieved that I said I would come back at another time.
My adult daughter hairdresser…told her that the foils would do nothing to her hair because her hair was thick and suggested her hair would turn green because over 2 years ago she had bleached highlights professionally done but had grown out. The hairdresser showed her ¼” strands and said this is the area a foil covers. My daughter was very disappointed at the service and the way she was treated. It was clear that this hairdresser was doing her best to discourage her from having her hair done and was happy that she was able to talk my daughter out of having her hair done today.
When I got home I called two different Magicuts and asked about the price to have root touch up and full colour and was quoted $41.95 for root touchup and full color was 56.95.
I have had my hair done in the past by Magicut and have been satisfied by the service but the service provide by the Magicut at 9855 Austin Rd, Burnaby, B.C. (in Lougheed Mall) was our worst experience ever and we will never step foot in that location again.
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thebabeca has signed up.
186 days ago |
